The GATX procurement team faced increasing pressure to manage sourcing events, capital projects, and vendor processes with a small group of employees wearing many hats. Historically, they relied on SharePoint, Excel, and manual communication methods to track procurement activities, project approvals, and contract data. Although functional, these systems created serious inefficiencies.
One of the most time-consuming processes was handling supplier bid comparisons. Proposals often arrived in inconsistent formats, including PDFs, Word documents, or direct RFP responses, forcing the GATX procurement team to manually extract and consolidate data. This approach slowed decision-making and added unnecessary workload.
Managing large capital projects also presented difficulties. Procurement needed to track a lot of questions about risk, progress, payments, and milestones for each project. Without an automated system, large capital projects require time-consuming meetings and ad-hoc manual tracking. Project visibility of this complexity can become fragmented, increasing the risk of delays and miscommunications.
On top of these operational challenges, resource constraints were still a factor. As their Director of Sourcing and Procurement explained, “We have a small team and handle a lot of different categories, so we all wear a lot of different hats.” The procurement team needed a platform that could bring them into the future, delivering efficiency, streamlining workflows, and empowering procurement to stay ahead of demands by bringing platform-native AI to GATX.
While GATX liked the experience of their existing sourcing tool, they wanted a native AI solution, and as former Scout RFP users, they looked to Levelpath to be their trusted partner who would bring AI to GATX.
